General Order Info

Orders placed before 11 AM (EST) usually are shipped the same or following day. Most orders received Friday afternoon through Sunday will ship on that following Monday. Most US orders are shipped to arrive in 2-3 days. 99% of orders are shipped from New York; some out of stock orders are drop shipped from the west coast.

Orders placed on the weekend or on a holiday will not begin payment processing until the next business day.
Business days are Monday through Friday, excluding Federal Reserve holidays.

Although every effort is made to ship your order on time, shipping dates may change due to changes in supply. If the lead time changes, GadgetLocker will contact you via email and provide a revised shipping estimate.

Shipping and handling charges are non-refundable.

Order Status

Pending:
Your order has been accepted and entered into our order system.

Printed:
For USPS Shipping - Your order has been printed and is now in the
process of being packed up.

UPS Printed:
For UPS Shipping - Your order has been printed and is now in the process
of being packed up.

International:
For International Shipping - Your order has been printed and is now in
the process of being packed up.

Waiting To Ship:
Awaiting shipment of product from manufacturer - due to arrive to us within approximately a week.

Out of Stock:
On order from the maufacturer - expected to ship within 30 days.

Canceled by Admin:
Duplicate order that was canceled by us.

Return Issued:
An RMA # has been authorized for an order to be returned.

Return Processed:
Order with a vaild RMA # has been received and your return has been
processed.

Pre-Orders
For items that are not yet available we supply you with an estimated date of arrival; this is just an estimate. We do our best to give you the most accurate date based on the information we have from the the manufacturer, factory, or the shipping carrier. We do not have control of any manufacturing problems that may arise in the production of any new products nor do we have control over the weather, trade winds or any other act of nature that may cause delay in shipping the product to us.
We want our customers to be among the first to receive any hot new products so we offer you the ability to pre-order new products as soon as we are aware of them.
We pride ourself on excellent customer service and do our best to meet your needs.

Missing order emails
If you're not receiving order confirmation or status emails from us, we might not have the right email address for your account on file. Check your email address and update it if needed. If you're still not receiving order emails, your ISP or email software might be blocking our emails, thinking (mistakenly!) that our email is spam.

Change or cancel your order
If your order status is listed as "Processing", "Waiting To Ship" or "Out Of Stock," you may change or cancel your order. If you need to change or cancel your order, please contact us right away. If your order has already shipped from our warehouse, you will not be able to change or cancel your order. If this is the case, please wait for your product to arrive, then return it using our standard returns process.